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Trust makers, breakers and brokers: building trust in the Australian food system
(BioMed Central, 2013-03)
Background
The importance of consumer trust in the food supply has previously been identified, and dimensions of consumer trust in food—who they trust and the type of trust that they exhibit—has been explored. However, ...
In the interest of food safety: a qualitative study investigating communication and trust between food regulators and food industry in the UK, Australia and New Zealand
(BioMed Central, 2017-02-13)
Background
Food regulatory bodies play an important role in public health, and in reducing the costs of food borne illness that are absorbed by both industry and government. Regulation in the food industry involves a ...
How food regulators communicate with consumers about food safety
(Emerald Publishing Group, 2015-05-13)
Purpose
– The purpose of this paper is to report how food regulators communicate with consumers about food safety and how they believe consumers understand their role in relation to food safety. The implications of ...
A model for (re)building consumer trust in the food system
(Oxford University Press, 2016-04-12)
The article presents a best practice model that can be utilized by food system actors to assist with (re)building trust in the food system, before, during and after a food incident defined as ‘any situation within the food ...
The role of social media in communication about food risks: Views of journalists, food regulators and the food industry
(Emerald Publishing Limited, 2016-10-20)
Purpose: The purpose of this paper is to explore the views of journalists, food regulators and the food industry representatives on the impact of social media on communication about food risk. The authors identify how ...
Management of food incidents by Australian food regulators
(WIley, 2016-01-24)
Aim
This paper explores how food regulators respond to food incidents and the barriers and enablers associated with doing so.
Methods
Twenty‐six semi‐structured interviews lasting between 30 and 60 minutes were ...
Media actors’ perceptions of their roles in reporting food incidents
(BioMed Central, 2014-12-18)
BACKGROUND: Previous research has shown that the media can play a role in shaping consumer perceptions during a public health crisis. In order for public health professionals to communicate well-informed health information ...
Consumers respond to a model for (re)building consumer trust in the food system
(Elsevier, 2019-02-28)
Researchers and food system actors have developed a best practice model to assist with (re)building or maintaining consumer trust in the food system in the event of a food incident. The aim of the present study was to ...