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Trust makers, breakers and brokers: building trust in the Australian food system
(BioMed Central, 2013-03)
Background
The importance of consumer trust in the food supply has previously been identified, and dimensions of consumer trust in food—who they trust and the type of trust that they exhibit—has been explored. However, ...
In the interest of food safety: a qualitative study investigating communication and trust between food regulators and food industry in the UK, Australia and New Zealand
(BioMed Central, 2017-02-13)
Background
Food regulatory bodies play an important role in public health, and in reducing the costs of food borne illness that are absorbed by both industry and government. Regulation in the food industry involves a ...
The role of the media in construction and presentation of food risks
(Taylor & Francis, 2014-10-13)
In this article we examine how and why the media construct food risks, from the perspective of ‘media actors’ (people involved in different types of media) using data from 30 interviews conducted in 2013 with media actors ...
How food regulators communicate with consumers about food safety
(Emerald Publishing Group, 2015-05-13)
Purpose
– The purpose of this paper is to report how food regulators communicate with consumers about food safety and how they believe consumers understand their role in relation to food safety. The implications of ...
A model for (re)building consumer trust in the food system
(Oxford University Press, 2016-04-12)
The article presents a best practice model that can be utilized by food system actors to assist with (re)building trust in the food system, before, during and after a food incident defined as ‘any situation within the food ...
The role of social media in communication about food risks: Views of journalists, food regulators and the food industry
(Emerald Publishing Limited, 2016-10-20)
Purpose: The purpose of this paper is to explore the views of journalists, food regulators and the food industry representatives on the impact of social media on communication about food risk. The authors identify how ...
Consumer Trust
(Sage, 2015)
In the past two decades, food industries in developed countries have experienced increasing numbers of food scares that have resulted in increased consumer concerns about the safety of food. Concerns about the safety and ...
Management of food incidents by Australian food regulators
(WIley, 2016-01-24)
Aim
This paper explores how food regulators respond to food incidents and the barriers and enablers associated with doing so.
Methods
Twenty‐six semi‐structured interviews lasting between 30 and 60 minutes were ...
Media actors’ perceptions of their roles in reporting food incidents
(BioMed Central, 2014-12-18)
BACKGROUND: Previous research has shown that the media can play a role in shaping consumer perceptions during a public health crisis. In order for public health professionals to communicate well-informed health information ...